Riviera Maya, Mexico

Which Xcaret Park Is Right for You?

Xcaret for a first visit and for families, Xel-Há for swimmers and snorkelers, Xplor for thrill-seekers, Xplor Fuego for the same circuits after dark, Xenses for a half day, Xenotes for cenotes with a guide, Xoximilco for a party on the water, and Xichén for Chichén Itzá. Tickets come straight from Grupo Xcaret. The day around them, private transfers and a private guide, comes from me.

Plan My Trip See the parks
The parks
Eight experiences and three all-inclusive resorts, all run by Grupo Xcaret
Where
Between Cancún airport and Tulum; four of the parks sit together 4 mi south of Playa del Carmen
Tickets
Buy them direct from Grupo Xcaret; their own price is the best one almost every time
Food
Included at Xel-Há, Xplor, Xenotes, Xoximilco and Xichén; with Plus at Xcaret; not at Xenses
Sunscreen
Biodegradable only at every water park, checked at the gate
Ages
All ages at Xcaret, Xel-Há and Xplor; Xenotes from six; Xoximilco recommended from five

Firsthand

I Have Been to Every One of These Parks, More Than Once

This page is not a brochure summary. I have walked every Grupo Xcaret park on this list more than once, and I keep going back, which is how I know which park fits which group and which one to skip with a toddler in tow. I also run several Facebook resort fan groups for this coast and read them every day, so the questions below are the ones people actually ask.

In July 2026 I filmed the whole Bridge to Paradise, Xcaret’s seven-level Mexican cemetery, from the first step to the last, so you can see it before you decide whether it belongs on your day. The full tour runs ten minutes.

Full tour of the Bridge to Paradise at Xcaret, filmed July 2026. Watch it on YouTube if the player does not load.

Grupo Xcaret

The Xcaret Parks, Explained

Grupo Xcaret, a 100% Mexican company, leads the way in sustainable tourism, recreation and social responsibility in the Riviera Maya. Chances are you have heard of one of their parks, like Xel-Há or Xplor, or of their Hotel Xcaret resorts. With more than 25 years behind them, they run eight experiences along this coast: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xenotes, Xoximilco and Xichén, plus Xavage, the newest of the adventure parks.

Since 2010 Grupo Xcaret has also run dedicated excursions to Chichén Itzá, Tulum and Cobá, and since 2018 three all-inclusive resorts in the Riviera Maya: Hotel Xcaret México, Hotel Xcaret Arte and La Casa de la Playa. Guests at those three have access to every park included in the stay, which is why they sit on my luxury all-inclusive list. Every park gets its own section further down this page.

Mike Boguslavskiy and his wife swimming the underground river at Xcaret park

Xcaret

Culture, nature and three underground rivers in one park, plus the 300-artist México Espectacular show at night.

Best for: Families and first-time visitors.

Park details
Aerial view of the Xel-Há inlet with its pier and swimmers

Xel-Há

A natural inlet turned water park: snorkeling, the lighthouse waterslide, a lazy river, with buffet food and an open bar included.

Best for: Swimmers and snorkelers of every age.

Park details
A zip-line rider above a cenote at Xplor

Xplor

14 zip-lines, amphibious vehicles through jungle trails, and underground rafting.

Best for: Thrill-seekers and older kids.

Park details
A zip-line rider at sunset at Xplor Fuego

Xplor Fuego

Xplor after dark, by torchlight. The same circuits, a different park.

Best for: Couples and groups who want the adventure without the sun.

Park details
The black-and-white checkerboard room at Xenses

Xenses

A half-day sensory park with two paths and more than 14 attractions. Nothing is what it seems.

Best for: Kids who like strange fun, and anyone pairing it with another park.

Park details
Kayaks on a cenote during the Xenotes tour

Xenotes

A guided tour of four cenotes with rappelling, zip-lines, kayaking and a jungle picnic. Minimum age six.

Best for: Small groups who want cenotes without the crowds.

Park details
Lit gondolas on the canal at Xoximilco at night

Xoximilco

An evening party on Mexican gondolas with dinner, open bar and live music.

Best for: Groups, friends and grown-ups. Recommended age five and up.

Park details
A couple taking a selfie in front of El Castillo at Chichén Itzá

Xichén

The guided day trip to Chichén Itzá with a cenote swim and lunch in Valladolid.

Best for: History lovers and families with school-age kids.

Park details

At a glance

Every Xcaret Park Side by Side

Days and hours are from the 2026 park schedule and change by season; the parks that run Monday to Saturday close on Sundays. Food and drink lines say what the standard admission includes.

The Xcaret Parks Side by Side
ParkWhat it isBest forFood and drinkDays (2026 schedule)Where
XcaretCulture, wildlife and three underground rivers, plus the 300-artist night showFamilies and first-time visitors who want a bit of everythingBuffet meal with Plus admission; non-alcoholic drinks in the restaurantsDaily, 9 am to 10 pm4 mi south of Playa del Carmen
Xel-HáA natural inlet turned water park: snorkeling, the lighthouse slide, a lazy riverSwimmers and snorkelers of every ageUnlimited buffet food and domestic open bar includedDaily, 8:30 am to 6 pm9 mi north of Tulum
Xplor14 zip-lines, amphibious vehicles, underground raftingThrill-seekers and older kidsUnlimited buffet lunch and non-alcoholic drinks includedMonday to Saturday, 9 am to 5 pm4 mi south of Playa del Carmen
Xplor FuegoXplor after dark, by torchlightCouples and groups who want the adventure without the sunUnlimited buffet dinner and non-alcoholic drinks includedMonday to Saturday, 5:30 pm to 10:30 pm4 mi south of Playa del Carmen
XensesA half-day sensory park: two paths, 14 attractions, nothing is what it seemsKids who like strange fun, and anyone pairing it with another parkNot included; snacks sold insideMonday to Saturday, morning or afternoon window4 mi south of Playa del Carmen
XenotesA guided tour of four cenotes with rappelling, zip-lines and kayaksSmall groups and anyone who wants cenotes without the crowds; minimum age 6Snacks at the first cenote and a jungle picnic with wine and beerMonday to Saturday, full day16 mi south of Cancún airport
XoximilcoAn evening party on Mexican gondolas with dinner, open bar and live musicGroups, friends and grown-ups; recommended age 5 and upDinner, tequila, beer and soft drinks includedMonday to Saturday, 5 pm to 11 pm4 mi south of Cancún airport
XichénThe guided day trip to Chichén Itzá with a cenote swim and lunch in ValladolidHistory lovers and families with school-age kidsBreakfast on the bus and a Yucatecan buffet lunch; site tax paid separatelyMonday to Saturday, full day140 mi west of Cancún, about 3 hours each way

The big three

Xcaret vs. Xplor vs. Xel-Há: Which Park Is Right for You?

Planning your Riviera Maya trip and stuck choosing between Xcaret, Xplor and Xel-Há? These are the three most people pick between, so here is the breakdown.

Xcaret: The Cultural and Nature Wonderland

If you want a mix of nature, history and entertainment, Xcaret is your park. Think of it as Mexico in one place: underground rivers, Mayan ruins, wildlife encounters, and the night show. You go from snorkeling to jaguars to floating through ancient caves in one day. Perfect for families and first-time visitors.

  • Best for: culture lovers, families, and anyone who wants a little of everything.
  • Do not miss: the Xcaret México Espectacular show.
  • Water: underground rivers, beach coves and snorkeling.

Xplor: The Adventure Park

Adrenaline seekers, this one is yours. Xplor is zip-lining, driving amphibious vehicles through caves, rafting underground rivers and swimming in cenotes. If you love action-packed fun, this is the spot, and Xplor Fuego lets you do it all again under fire-lit skies.

  • Best for: thrill-seekers and adventure lovers.
  • Do not miss: the highest zip-lines in the Riviera Maya.
  • Land: off-road jungle trails in amphibious vehicles.

Xel-Há: The All-You-Can-Adventure Water Park

Xel-Há is a giant natural water park where you snorkel, cliff jump, tube down a lazy river and explore cenotes. The whole park is built around a stunning inlet, so it suits water lovers who want to explore at their own pace. Food and drinks are included.

  • Best for: snorkelers, swimmers, and anyone who likes relaxing in nature.
  • Do not miss: the lighthouse waterslide with 360-degree views.
  • Bonus: unlimited food and drinks in your ticket.

So, which park should you choose?

Want a little of everything? Xcaret. Love thrills and zip-lines? Xplor. Obsessed with snorkeling and water? Xel-Há.

If it is your first time and you have one day, go to Xcaret. If you have two, add Xel-Há or Xplor, depending on who is coming with you.

Booking it

How I Book the Xcaret Parks

Tickets from the park. The day from me.

If all you want is tickets, buy them straight from Grupo Xcaret. Their own price is the best one almost every time. What I put together is the whole day: the park tickets, private roundtrip transfers from your resort timed to the park, and a private guide for the day, packaged as one quote. Or book the tickets yourself and let me plan everything around them: the private guide, the private transfers, and a stop on the way if you want one.

Tell me the ages coming and which park you have in mind, and I will quote your family’s park day. If the parks are the point of the trip, ask me about the three Grupo Xcaret resorts, where every park is included in the stay.

Plan My Trip

Plan Your Family’s X-Park Day With Me

Private Transfers + A Private Guide, Quoted For Your Family

Getting there

Where Are the Xcaret Parks?

The parks run the length of the Riviera Maya, from Xoximilco just south of Cancún airport down to Xel-Há outside Tulum. Four of them (Xcaret, Xplor, Xplor Fuego and Xenses) share one site about 4 miles south of Playa del Carmen, which makes Playa del Carmen and the resorts just north of it the easiest base for a park-heavy week.

Every park sells a Tour version of its ticket with roundtrip transportation on a shared schedule. When I package the day, the transfer is private, leaves when you want, and waits for you at the end, which matters most at Xcaret, where the show lets out after 9 pm, and at Xoximilco, where the shared buses get back to the hotels around 1 am. Read the Riviera Maya page and the Playa del Carmen page for where to stay along this stretch.

Park by park

Every Grupo Xcaret Park in Detail

What each park is, what the ticket includes, and the one thing to know before you go. Days and hours follow the 2026 schedule.

Xcaret

Mike Boguslavskiy swimming the underground river at Xcaret parkThe Gran Tlachco theatre at Xcaret during the México Espectacular showA butterfly resting on a cap at Xcaret park
Where: 4 mi south of Playa del Carmen, 37 mi south of Cancún airport When: Open daily, 9 am to 10 pm (2026 schedule)

Xcaret is a park where you can find culture, natural sites, water attractions and the best of Mexico in one place. It sits in the Maya jungle among underground rivers and cenotes, facing the Caribbean Sea, and it celebrates Mexico’s present and its past: the Mayan Village, the Butterfly Pavilion, the Aviary where more than 1,500 Mexican birds fly freely, the Coral Reef Aquarium with more than 5,000 marine organisms, and the seven-level Mexican Cemetery built around the Day of the Dead tradition. The day ends in the Gran Tlachco theatre, where more than 300 artists take you from the pre-Hispanic era to present-day Mexico in the México Espectacular show.

The three underground rivers (Blue, Mayan and Manatee) flow about 16 feet below ground for roughly 656 yards each, at an average depth of five feet, and all three end at the sea beside mangroves with pink flamingos. There are exits along the way if you want out early, and a life jacket is mandatory. Snorkel gear is included for ages five and up. The honest footnote: the basic admission does not include a meal, and the buffet comes with Xcaret Plus.

Admission options

  • Xcaret Full Day Admission: more than 50 natural and cultural attractions and the México Espectacular show.
  • Xcaret Plus Admission: everything above plus a buffet meal at the restaurant of your choice, the Plus Area with lockers, dressing rooms and private restrooms, and snorkel gear for the underground rivers.
  • Xcaret Night Admission: access from 4:30 pm, built around the show.
  • The Tour versions of each add roundtrip transportation.
Everything included in the admission

Water: underground rivers, beaches and natural pools, Paradise River sail, Children’s World, inlets. Flora and fauna: rotating scenic tower, tropical jungle trail, manatee lagoon, jaguars and pumas island, mammals island with deer, monkeys and tapir, the orchid and bromeliad museum, flamingos, bat cave, crocodiles, scarlet macaws, coral reef aquarium, aviary, butterfly pavilion. Culture: archaeological sites, mariachi, the Mayan Village, the Museum of Mexican Folk Art, the Mexican Cemetery, two chapels, the main plaza and stained-glass plaza, the ball game court, a harp recital, the Voladores ritual, a horse exhibition, pre-Hispanic dances and the México Espectacular show. Extra cost: Snuba, reef snorkeling, swim with dolphins, stingray encounters, Sea Trek, Paraxute, sharks, temazcal, the Xpa, and dinner during the show.

Xel-Há

Aerial view of the Xel-Há inlet with its pier and swimmersThe scenic lighthouse at Xel-Há seen from the water’s edgeA zip-line rider splashing into the water at Xel-Há
Where: 9 mi north of Tulum, 63 mi south of Cancún airport When: Open daily, 8:30 am to 6 pm (2026 schedule)

Xel-Há is a place to flow with nature. You snorkel freely in a river surrounded by mangroves whose waters mix with the cove’s and run into the Caribbean, watching land and sea animals along the way. From the top of the 131-foot scenic lighthouse you get a 360-degree view of jungle and clear water, then you descend on a waterslide that ends in a natural pool. A guide walks you through the park on arrival; after that the day is yours: swim, walk the jungle paths, snorkel, or stay in a lounge chair.

Buffet restaurants serve Mexican and international food all day, and the domestic open bar includes unlimited alcoholic and soft drinks. Snorkel gear, life jackets, fins, lockers and towels are included. Xel-Há is the park I send families with small kids to, because the water is calm and the cost of the day is settled before you walk in.

Admission options

  • Xel-Há Park Admission: the park and its attractions with unlimited food and drinks.
  • Xel-Há Park Tour: roundtrip transportation plus admission.
  • Tulum + Xel-Há: about two hours at the Tulum archaeological site with a guide, then the park. The Tulum site tax (26 US dollars per person in 2026) is paid separately.
  • Cobá + Xel-Há: the Cobá archaeological site, then the park.

Extra-cost activities include Sea Trek, Snuba, Adrenalina and the Zipbike.

Xplor

A raft on the underground river inside Xplor’s stalactite cavesAn amphibious vehicle crossing a jungle bridge at XplorA zip-line rider above a cenote at Xplor
Where: 4 mi south of Playa del Carmen, next door to Xcaret When: Monday to Saturday, 9 am to 5 pm (2026 schedule)

Xplor is an all-inclusive adventure built on ancient rock formations. You fly through the jungle treetops on the tallest zip-line circuits in the Riviera Maya, 14 lines in all, drive amphibious vehicles along 6.2 miles of jungle trails through grottoes, caves and bridges, and go underground to explore stalactites and stalagmites on foot, swimming, or paddling a raft by hand. The Underground Expedition adds sliding and exploring through crystal-clear caverns below the surface. Helmets, life jackets and lockers are included, and the Troglodita buffet lunch runs from 11 am to 5 pm with a snack bar for smoothies and fruit waters all day.

The honest footnote: no selfie sticks, poles or drones, and the only adventure cameras allowed are bib or wrist mounted, so plan your photos around that.

Admission options

  • Xplor Park Admission: the park and its attractions with unlimited food and non-alcoholic drinks.
  • Xplor Park Tour: roundtrip transportation plus admission.

Xplor Fuego

A zip-line rider at sunset at Xplor FuegoAn amphibious vehicle inside a torch-lit cave at Xplor FuegoThe hammock splash landing at Xplor Fuego at night
Where: 4 mi south of Playa del Carmen When: Monday to Saturday, 5:30 pm to 10:30 pm (2026 schedule)

Xplor Fuego takes the same circuits back to the beginning: the creation of fire, a world where you rediscover a starry sky and the wild side of the jungle. Zip-lines, the hammock landing, amphibious vehicles, rafts and the river of stalactites all run in the dark, lit by torches, and the Troglodita buffet becomes dinner from 7:30 pm. It is the park to pick if you want Xplor without the midday sun, or if you already did Xplor by day and want it again with a different feel.

Admission options

  • Xplor Fuego Park Admission: the park and its attractions with unlimited food and non-alcoholic drinks.
  • Xplor Fuego Park Tour: roundtrip transportation plus admission.

Xenses

A couple inside the tilted village house at XensesThe black-and-white checkerboard room at XensesA visitor on the Bird Flight zip-line at Xenses
Where: 4 mi south of Playa del Carmen When: Monday to Saturday, a morning window or an afternoon window (2026 schedule)

Xenses is a park where imagination has no boundaries. Two paths and more than 50 scenarios test your perception at over 14 air, land and water attractions. On the Path of Feeling you walk through a village that tilts your balance, explore different ecosystems in complete darkness in the Xensatorium, and cool off in the Xitric Garden. On the Path of Doing you ride a waterslide into a cave, fly like a bird on the Bird Flight zip-line, float a river of saline water called Riverlaxing, and get covered in mud at the Sludgerie.

It runs in two windows: arrive between 9 and 10 am and leave between 2 and 3 pm, or arrive between 1 and 2 pm and leave between 6 and 7 pm. Food and drinks are not included, which is the one thing to know before you go; there is a snack counter inside at extra cost.

Admission options

  • Xenses Park Admission: the park and its attractions.
  • Xenses Park Tour: roundtrip transportation plus admission, in either window.

Xenotes

A swimmer floating in an open cenote on the Xenotes tour, seen from aboveKayaks on a cenote during the Xenotes tourA guest in a harness on the assisted rappel at Xenotes
Where: 16 mi south of Cancún airport, 24 mi north of Playa del Carmen When: Monday to Saturday, a full-day tour (2026 schedule)

Xenotes is a tour through four different kinds of cenote (cavern, open, semi-open and an ancient one), with a different activity at each: assisted rappel, zip-lines, kayaking and exploration swimming. Groups run small, up to 16 people with their own guide, and a photographer travels with the group. Equipment (life jacket, rappel gear, kayak and inner tube) is included, along with cold and hot drinks, seasonal fruit and oat cookies after the first cenote, and a jungle picnic at the third: minestrone, a cold bar of meats and premium cheese, rustic breads, salads, water, coffee, soft drinks, wine and beer.

Minimum age is six. It is not recommended for pregnant guests or for anyone with epilepsy, heart disease, a recent surgery or claustrophobia.

Admission options

  • Xenotes Admission Tour: roundtrip transportation, the four cenotes, every activity, food and drinks, and the equipment.

Xoximilco

Lit gondolas on the canal at Xoximilco at nightDinner on board a Mexican gondola at XoximilcoMariachi musicians on the dock at Xoximilco
Where: 4 mi south of Cancún airport, 36 mi north of Playa del Carmen When: Monday to Saturday, 5 pm to 11 pm (2026 schedule)

Xoximilco is a party. You live Mexican culture, customs and traditions through music, dancing, games and food on board colorful Mexican gondolas, a tribute to the Xochimilco canals of Mexico City, with family, friends and an animated host. It starts with a traditional Mexican carnival on the dock, then roughly three hours on the water with dinner, tequila, beer, soft drinks and fresh waters, live music across the norteño, ranchero and marimba genres, and mariachi, which UNESCO lists as Intangible Cultural Heritage.

Recommended age is five and up. Strollers do not go inside the park; they are held on deposit and returned at the end. The pickup version returns to the hotels well after midnight, so it is a late night by Riviera Maya standards.

Admission options

  • Xoximilco Admission: the carnival, the gondola, food and drinks, music and dancing, and the host.
  • Xoximilco Tour: roundtrip transportation plus admission.

Xichén

A couple taking a selfie in front of El Castillo at Chichén ItzáA couple in the main square of Valladolid with the San Servacio church behindA guest swimming in the cenote visited on the Xichén tour
Where: 140 mi west of Cancún airport, about 3 hours each way When: Monday to Saturday, a full-day tour (2026 schedule)

Xichén is the guided tour to Chichén Itzá, one of the most important archaeological sites of the Mayan culture, and to the colonial city of Valladolid. It is a tour for the whole family, and it is a long day: about three hours each way from the Riviera Maya, with a 7:15 am lobby pickup on the tour version.

Admission options

  • Xichén Deluxe Tour: roundtrip transportation with a light gourmet breakfast on the bus, the archaeological site with a certified bilingual guide for about 75 minutes plus an hour free, a sun umbrella per couple and a radio-guide earpiece, a swim at the Santuario Tsukán cenote, a reusable water bottle, a refreshing towel, drinks at the end of the site visit, and a buffet of Yucatecan specialties with unlimited beer and soft drinks at La Casona de Valladolid.
  • Xichén Clásico Tour: roundtrip transportation, the site with a certified bilingual guide, 45 minutes to swim at the Xcajum cenote (life jacket mandatory; lockers and jackets at extra cost), a buffet lunch at the Xcajum restaurant with drinks at extra cost, bottled water at the site, and a panoramic drive through Valladolid.

The site tax at Chichén Itzá (33 US dollars per person in 2026) is paid separately, and there is a small extra fee to use a camera inside the archaeological zone. Drones are not allowed.

Before you go

Good to Know Before a Day at the Xcaret Parks

Sunscreen

Only biodegradable sunscreen is allowed at the water parks, and it is checked at the gate. Bring it from home; my guide to Xcaret-approved reef-safe sunscreens lists the brands that pass.

What to bring

Comfortable clothes, a bathing suit, water shoes, a towel, cash or a card, a hat, biodegradable repellent, and long hair tied up for the zip-lines. Lockers, helmets, life jackets and snorkel gear come with the ticket where they are needed.

Cameras and drones

No selfie sticks, poles, drones or speakers at Xplor, Xenses and Xenotes, and the only adventure cameras allowed are bib or wrist mounted. Drones are banned inside the Chichén Itzá zone too.

Who should skip the water activities

Guests who are pregnant, or who have epilepsy, heart disease, a recent surgery or claustrophobia, are asked to sit out the underground and enclosed-water activities. Xenotes is not recommended under age six.

Reservations and no-shows

The pickup tours (Xel-Há, Xenotes, Xoximilco, Xichén and the Tulum and Cobá combos) run on set departure times and charge for no-shows. Xenses is booked into a morning or an afternoon window.

Site taxes at the ruins

The archaeological zones charge their own per-person tax, paid separately from the tour: 26 US dollars at Tulum and 33 at Chichén Itzá in 2026, plus a small camera fee at Chichén Itzá.

Strollers and little ones

Strollers stay outside at Xoximilco (held on deposit). Xcaret’s Children’s World and Xel-Há’s calm inlet are the toddler-friendly picks; my excursions-with-toddlers guide covers the rest.

Festival of Life and Death

Around the Day of the Dead, Xcaret stages its Festival of Life and Death, with the Mexican Cemetery at the center of it. If your dates land in late October or early November, read my festival guide first.

More to do along the coast

The parks are one slice of the Riviera Maya. My recommended excursions and things to do in the Riviera Maya cover the rest of the week.

Questions

Xcaret Parks FAQ

Which Xcaret park is best for families?

Xcaret, for most families: it has the widest mix of things to do, from the underground rivers and the aquarium to the night show, and almost all of it works for every age. Families with small kids who mainly want water should look at Xel-Há, where the inlet is calm and food and drinks are included. Xplor is the one for families with older kids who want zip-lines and caves.

Which Xcaret park should I pick for a first visit?

Xcaret. It is the park that shows you Mexico in one day, and the México Espectacular show at the end is the single thing visitors talk about afterward. I have done every park on this list more than once, and Xcaret is still where I send a first-timer. If you have a second day, add Xel-Há for water or Xplor for adrenaline, depending on who is coming.

Is food included at the Xcaret parks?

At Xel-Há, Xplor, Xplor Fuego, Xenotes, Xoximilco and Xichén, yes: buffet food and drinks are part of the ticket, with an open bar at Xel-Há and Xoximilco and non-alcoholic drinks at Xplor. At Xcaret the buffet comes with the Plus admission, and the basic admission includes only drinks inside the restaurants. Xenses includes no food; there is a snack counter inside at extra cost.

How far are the Xcaret parks from Cancún?

Xcaret, Xplor, Xplor Fuego and Xenses sit together about 4 miles south of Playa del Carmen, roughly 37 miles south of Cancún airport. Xel-Há is further south, 9 miles north of Tulum. Xenotes and Xoximilco are the closest to Cancún, 16 miles and 4 miles south of the airport. Chichén Itzá is a three-hour drive each way.

Can I do two Xcaret parks in one day?

Yes, in a few combinations. Xenses runs in a morning window and an afternoon window, so it pairs with a half day somewhere else. Xplor Fuego starts at 5:30 pm, so a day at Xcaret or a beach morning can end with Xplor by torchlight. Xoximilco is an evening too. Xcaret itself is a full day, and so are Xel-Há, Xenotes and Xichén.

What sunscreen can I use at Xcaret and Xel-Há?

Only biodegradable sunscreen is allowed at the water parks, and the rule is enforced at the gate. Bring your own from home rather than buying it at the park; my guide to Xcaret-approved reef-safe sunscreens lists the brands that pass.

Do the Xcaret parks need to be booked in advance?

The tours with pickups run on set departure times (Xel-Há, Xenotes, Xoximilco, Xichén, and the Tulum and Cobá combos), so those are booked ahead, and no-show charges apply. Xcaret, Xplor and Xenses are easier to walk into, but in high season and holiday weeks the show seats and the morning windows fill, so book the date once your travel dates are set.

Which Xcaret parks work with toddlers?

Xcaret, with its Children’s World, beaches and natural pools, and Xel-Há, where the water is calm and the lazy river is the day. Xenotes starts at age six, Xoximilco is recommended from five, and Xplor and Xplor Fuego are built for older kids and adults. My Riviera Maya excursions-with-toddlers guide goes deeper.

Where should we stay to be close to the parks?

Playa del Carmen and the Riviera Maya corridor put Xcaret, Xplor and Xenses about ten minutes away. The three Grupo Xcaret resorts, Hotel Xcaret México, Hotel Xcaret Arte and La Casa de la Playa, include access to every park in the stay, which is the simplest version of a park vacation. Tell me who is coming and I will match the resort to the parks you want.

Why book the park day through a travel agent?

Tickets alone you should buy straight from Grupo Xcaret, because their own price is the best one almost every time. What I package is the whole day: tickets, private roundtrip transfers from your resort timed to the park, and a private guide, quoted as one price. Or you buy the tickets and I plan everything around them, including a stop on the way if you want one. Every all-inclusive booking with me also includes private roundtrip airport transfers.

Keep reading

More Riviera Maya Guides