The Grand Palladium Riviera Maya complex is four resorts on 301 acres of gardens, mangroves and coastline, 10 minutes south of Puerto Aventuras and 15 minutes north of Akumal. There’s Grand Palladium Colonial, Grand Palladium Kantenah (with Family Selection tucked inside it), Grand Palladium Select White Sand, and the adults-only TRS Yucatán.
They’re beautiful properties. They’re vast, they’re tropical, and they’re built as low hacienda-style villas spread out through the trees, not towers on the beach. That size is also why people get confused. The hotel you book decides which pools, restaurants and beaches you can use, and the rules don’t run both ways.
I’m Mike Boguslavskiy of Caballeros Vacations, a certified Palladium specialist. I’ve been booking Cancún and the Riviera Maya since 2011, about 350 travelers every year, and I’ve stayed at TRS Yucatán a handful of times. White Sand relaunched as a Select resort in January 2026, so a lot of what you’ll find online about this complex is already out of date. Here’s how it all works now.
Table of Contents
What Is Grand Palladium, Select, Family Selection and TRS?
Palladium Hotel Group runs four brands, and this complex has all of them. Riviera Maya and Punta Cana are the two Palladium complexes that have every one.
- Grand Palladium: The core family all-inclusive. Kids clubs from babies to teens, the water park, and entertainment from morning to night. That’s Colonial and Kantenah here.
- Grand Palladium Select: The step up. Every room is a junior suite or bigger, with Select-only pool and beach areas, a gourmet coffee shop, an ice cream shop and room service included during the day. White Sand became a Select resort in January 2026, and it stayed open through the whole renovation.
- Family Selection: A resort within a resort for families, inside Kantenah. Private check-in, a family butler, its own pool, beach area and restaurant, and the adults get into TRS.
- TRS Hotels: Palladium’s adults-only top tier. A butler for every suite, restaurants of its own, and the run of everything on the family side.
You’ll see the same names at Palladium’s other complexes in Costa Mujeres just north of Cancún, Punta Cana, Riviera Nayarit near Puerto Vallarta, and Montego Bay in Jamaica. Palladium told me a TRS and a Family Selection are being built in Montego Bay now, about a year out, with no official opening date yet.
Grand Palladium Riviera Maya at a Glance
| Hotel | Who It's For | Adults-Only? | What Sets It Apart |
|---|---|---|---|
| Grand Palladium Colonial | Families who want to be in the middle of the action | No | Steps from the main pool, the water park and the kids clubs; the nightly shows are here |
| Grand Palladium Kantenah | Families and couples who want a quieter base on the family side | No | The quieter side of the shared family core, the teen club, and Japanese and Argentinian restaurants |
| Family Selection at Grand Palladium Kantenah | Families who want the VIP version | No (its adults can use TRS) | Private check-in, a family butler, its own pool heated in winter, The Nest restaurant, 24/7 room service at no charge, kids up to 17 stay free |
| Grand Palladium Select White Sand | Couples and families who want more space and fewer crowds | No (adults-only bungalows and villas) | Every room a junior suite or bigger, Select-only pool and beach areas, coffee shop, gelato, room service included 11 a.m. to 10:30 p.m. |
| TRS Yucatán Hotel | Adults who want a butler and the run of the whole complex | Yes, 18 and over | A butler for every suite, five restaurants of its own, an infinity pool, Chic Cabaret |
The 4 Resorts of the Grand Palladium Riviera Maya Complex, Explained
The whole complex shares one long stretch of coast, golf carts and a little trolley train run between the sections, and the family hotels share most of their restaurants. Here’s what each one is like.
Grand Palladium Colonial
Colonial is where the action is. The main pool, about 38,000 square feet with the El Gran Azul swim-up bar, sits between Colonial and Kantenah, with the water park right beside it. The baby club (ages 1 to 3) and the mini club (ages 4 to 12) are here too, and the nightly shows happen at the outdoor theater next to the Colonial Lobby Bar.
Every room at Colonial is a Deluxe Garden View with a king or two doubles, a hydromassage tub and a balcony. You also get La Hacienda, the buffet that serves breakfast, lunch and dinner, plus El Dorado (steakhouse) and La Adelita (Mexican). Want a break from the kids? El Secreto is an adults-only pool on the Colonial side, with its own bar that stays open late. And the Xtra Time Sports Bar never closes.
Colonial is the busiest section of the complex. If you want quiet, it isn’t your spot. Every room is garden view, and connecting rooms aren’t available here.
Grand Palladium Kantenah
Kantenah shares the main pool and the water park with Colonial, and the two hotels share everything with each other. It’s the quieter side of the family core, and the beach in front of the Kantenah section is a good one.
Kantenah has the teen club (ages 13 to 18), open into the evening until midnight, and two of the family side’s à la carte restaurants: Sumptuori for Japanese teppanyaki and La Paisana for Argentinian. Le Petit Chef, a dinner show at an extra cost, is here too, along with the adults-only Churchill Bar in the evenings.
Kantenah reopened in December 2023 after a renovation of more than $40 million. It has 253 rooms, and all but one are Deluxe Garden View rooms of about 397 square feet, with a sofa bed and a whirlpool tub.
Kantenah and Colonial guests can’t use Select White Sand or TRS Yucatán, or the Family Selection areas inside Kantenah. If those pools are the reason you’re looking at this complex, book the hotel that comes with them.
Family Selection at Grand Palladium Kantenah
Family Selection is the VIP section inside Kantenah, and it’s where I’d put most families who can stretch the budget. Check-in happens in a private lounge with a playroom. You get a family butler, a pool butler, an exclusive pool that’s heated in winter, an exclusive beach area with loungers, and two restaurants of its own: The Nest (à la carte) and a poolside restaurant. Restaurant reservations are guaranteed, room service is 24/7 at no charge, and every room has a Nespresso machine and a premium minibar refilled daily.
Private check-in lounge at Family Selection at Grand Palladium Kantenah
Kids playroom in the Family Selection check-in lounge at Grand Palladium Kantenah
Candy wall in the Family Selection check-in lounge at Grand Palladium Kantenah
Family Selection Junior Suite Swim Up with two beds at Grand Palladium Kantenah
Family Selection has 163 suites. Most are Family Junior Suites, either garden view (84 of them) or swim-up (60, including a dozen by the beach). The bigger options are the two-story Rooftop Private Pool suites, with a pool on the upper terrace, and the Family Suites by the beach, about 1,100 square feet with a Jacuzzi on the terrace. The Es Niu pool bar serves lunch, the Sand Castle beach bar has a rooftop with sea views, and there are Raggs character shows for the little ones.
Kids and teens up to 17 stay free all year at Family Selection when they share their parents’ room. Most resorts stop counting kids at 12 or 13, so price this one out before you assume it’s out of budget.
Before you arrive, Family Selection sends a wish list. You pick your pillow (memory foam, latex, cervical, butterfly, or anti-reflux for the kids), choose one complimentary bottle (vodka, tequila, whisky or rum), and borrow baby gear so you don’t have to pack it: a bottle warmer, a sterilizer, a portable crib, a baby bathtub, a step stool, a baby monitor and a diaper pail.
The Residence Suite Beachfront sleeps up to eight (six adults and two kids). Family Selection guests can use Kantenah, Colonial and Select White Sand, and the adults (18 and over) can also use TRS Yucatán. Palladium’s own rep told me the Family Selection beach here is her favorite beach in their whole collection.
Babysitting costs extra and has to be reserved ahead, so put it on the wish list before you go.
Caballeros Vacations Pro Tip
Need two rooms that connect? In Family Selection, connecting rooms can be guaranteed for a nightly fee when you book the Junior Suite Garden View, and the rooms have to be booked for at least three adults, even when the third person is a child. Without the guarantee, connecting is only a request. I add the guarantee when I book.
Grand Palladium Select White Sand
White Sand relaunched as Grand Palladium Select White Sand in January 2026. Every room is a junior suite or bigger, all the way up to the Suite Ambassador with a Jacuzzi on its terrace. Couples should look at the Romance Bungalows by the lake and the Romance Villas by the pool: both are adults-only, with outdoor showers and a terrace hammock.
The Select perks are the reason to book it. White Sand has its own pool and beach areas with chairs set aside for Select guests, so there’s no fighting over loungers. Room service is included from 11 a.m. to 10:30 p.m., and there’s the Piacere coffee shop, the Grand Gelateria for ice cream, The Pizza Stop, a premium bar, an upgraded minibar, a pool concierge, and one piece of laundry per person per stay.
White Sand’s own restaurants are La Dalia and La Laguna (buffets), Portofino (Italian), Bamboo (Asian), Bahia e Brasa (Brazilian) and Poseidon on the beach. Bravo Dinner & Dance, a dinner-and-show night at an extra cost, is here too. White Sand guests can also eat and swim across Colonial and Kantenah. The kids clubs and the water park are on that side, a golf cart ride away.
Overnight room service, from 10:30 p.m. to 11 a.m., comes with a fee.
Caballeros Vacations Pro Tip
Select or plain Grand Palladium? It depends on your level of FOMO. If you're the type to walk past the Select pool every afternoon and let it bother you, book Select White Sand. Don't look back.
TRS Yucatán Hotel
TRS Yucatán is the adults-only (18 and over) top tier of the complex: 454 suites, a butler for every one of them, room service around the clock at no charge, and full access to Colonial, Kantenah and Select White Sand on top of its own five restaurants. Each villa has two butlers, on from 7 a.m. to 11 p.m. and reachable on WhatsApp, and they handle your dinner reservations and call your golf carts. If it looks familiar, TRS Yucatán is where the Love Is Blind Season 4 couples went on their honeymoon. Its sister hotel, TRS Coral in Costa Mujeres, hosted Season 2.
TRS Yucatán sits on a cliff, and there’s no beach where the resort is. The water out front is all rocks.
You’ve got a private TRS beach area that’s a 10 to 15 minute stroll or a 5 to 7 minute golf cart ride away, or you can walk next door to Grand Palladium White Sand and swim at the beach there.
What the cliff gets you is the pools. There’s a really nice saltwater pool that’s super unique and amazing: it’s literally fed directly from the ocean, it has corals in it, and some fish swim in. The infinity pool has two bars with waiter service, and Palladium’s rep counts it among her favorite pools in their whole collection. Both TRS pools are mellow. When you want a DJ and a party, the lively pool is over on the Colonial side. There’s also a secret pool, so ask the staff where it is.
Sunset over the infinity pool at TRS Yucatán
Oceanside pool at the edge of the rocks at TRS Yucatán
Quiet pool lined with white columns at TRS Yucatán
Main pool along the ocean with loungers at TRS Yucatán
Natural seawater pool on the rocks by the ocean at TRS Yucatán
Wooden lounger deck over the rocky shoreline at TRS Yucatán
Junior Suites start at 645 square feet. Some have a Jacuzzi on the terrace, the ground-floor categories have a private plunge pool (more private here than at some of Palladium’s other complexes), and the Romance Bungalows by the lake have outdoor showers and direct access to the water. At the top end are the two-story Overwater Private Suites, with a Bali bed on the terrace. Know before you book that TRS Yucatán rooms have an open bathroom concept, which I know is not for everyone. There’s also an open closet concept, which is a weird thing, and again, not for everyone.
Junior Suite at TRS Yucatán with a freestanding tub, open sinks and an open closet inside the room
Private plunge pool and daybed on the terrace of a ground-floor suite at TRS Yucatán
Junior Suite at TRS Yucatán with the bed facing a freestanding tub and a glass-walled bathroom
Thatched-roof suites along the lake at TRS Yucatán
Junior Suite lounge with a sofa bed at TRS Yucatán
Wooden footbridge over the lagoon at TRS Yucatán
The five TRS restaurants are El Gaucho (Argentinian steakhouse), Tentazione (Italian), La Bohème (French), Helios (fish and rice dishes by the sea) and Capricho (international, with show-cooking stations). Some of the restaurants and pools TRS guests use are on the family side, so you will see kids when you go over there.
Before you arrive, TRS sends its own wish list. You pick your pillow and two bottles of spirits or wine for the room, and the minibar is restocked every day.
TRS Premium adds a private section at the infinity pool with its own loungers and Bali beds, lobster at Helios every night if you want it, three visits to the spa’s hydrotherapy circuit, two premium bottles in the room, the Bravo show, laundry service, and a VIP section at Capricho with its own menu.
For a big night, the butler can book extras at a cost: a floating breakfast in your plunge pool, a romantic dinner at a cenote, dinner on the lake by boat, a chef’s table with wine pairings, or dinner on the beach under the stars.
Who Has Access To What?
Access only runs one way, from the higher tier down.
| Where You Stay | Colonial | Kantenah | Select White Sand | TRS Yucatán | Water Park |
|---|---|---|---|---|---|
| Grand Palladium Colonial | Yes, your hotel | Yes, except Family Selection areas | No | No | Yes |
| Grand Palladium Kantenah | Yes | Yes, your hotel (except Family Selection areas) | No | No | Yes |
| Family Selection at Kantenah | Yes | Yes, your hotel | Yes | Adults 18 and over only | Yes |
| Grand Palladium Select White Sand | Yes | Yes, except Family Selection areas | Yes, your hotel | No | Yes |
| TRS Yucatán | Yes | Yes | Yes | Yes, your hotel | Yes |
The short version: TRS guests can go anywhere. White Sand guests get the whole family side. Colonial and Kantenah guests stay on the family side. Family Selection gets the family side plus White Sand, and its adults get TRS too.
Caballeros Vacations Pro Tip
Book the hotel whose pool you want to spend your days at. Nobody's walking from Kantenah into the White Sand pool or the TRS infinity pool, so the room you save money on is also the pool you're giving up.
Which Grand Palladium Riviera Maya Resort Should You Book?
- Babies and toddlers: Family Selection, for the loaner baby gear, the pool heated in winter and 24/7 room service. On a tighter budget, Colonial puts you closest to the baby club and the water park.
- Kids 4 to 12: Colonial or Kantenah, with the mini club and the water park a short walk away. Family Selection if you want the butler and your own pool.
- Teens: Kantenah, home of the teen club, or Family Selection.
- Big families and multigenerational groups: Family Selection, for the Residence Suite Beachfront and guaranteed connecting rooms. If part of your group is a couple without kids, put them at TRS. They can walk over to the family side to eat with everyone, and the Family Selection adults can come over to TRS.
- Couples who want adults-only: TRS Yucatán. If you don’t mind kids around the resort, a Romance Bungalow or Romance Villa at Select White Sand is an adults-only room inside a family resort.
- Groups and weddings: The complex has a chapel, a gazebo over the Caribbean, a garden terrace and 11 meeting rooms, and a group can book out a whole villa building. My group travel page covers how I run groups, and Palladium runs group offers through the year, so ask me what’s live.
Families comparing complexes can start with my family all-inclusive resorts guide, and if you’re weighing this one against Iberostar Paraiso, my Iberostar Paraiso resorts explained guide breaks that complex down the same way. Couples can start with my adults-only all-inclusive resorts.
Dining Across the Grand Palladium Riviera Maya Complex
The complex has more than a dozen restaurants, and à la carte dinners are unlimited, subject to availability.
How Dining Reservations Work
You can’t book dinner before you arrive. Once you’re there, book through the Palladium Hotel Group app or at guest services. On the family side you can book the whole week on arrival, reservations open at 7 a.m., and same-day bookings close at 3 p.m. TRS guests book through their butler. Sumptuori’s teppanyaki needs 24 hours’ notice.
Men need a shirt with sleeves and long pants or dressy Bermuda shorts at the à la carte restaurants. House wine is included at dinner, but the wine list costs extra, so if the server hands you the wine list and you don’t want to pay, ask for the house wine. Every menu has vegan and vegetarian options.
Restaurants at Grand Palladium Riviera Maya
| Restaurant | Cuisine | Where | Who Can Eat There |
|---|---|---|---|
| La Hacienda | Buffet: breakfast, lunch and dinner | Colonial | Every hotel |
| El Gran Azul | Buffet: breakfast and lunch | Colonial and Kantenah | Every hotel |
| El Dorado | Steakhouse | Colonial | Every hotel |
| La Adelita | Mexican | Colonial | Every hotel |
| Sumptuori | Japanese teppanyaki | Kantenah | Every hotel |
| La Paisana | Argentinian | Kantenah | Every hotel |
| The Nest | Family Selection à la carte | Kantenah | Family Selection |
| La Dalia and La Laguna | Buffets | Select White Sand | White Sand, Family Selection, TRS |
| Portofino | Italian | Select White Sand | White Sand, Family Selection, TRS |
| Bamboo | Asian | Select White Sand | White Sand, Family Selection, TRS |
| Bahia e Brasa | Brazilian | Select White Sand | White Sand, Family Selection, TRS |
| Poseidon | Grilled fish and rice dishes, on the beach | Select White Sand | White Sand, Family Selection, TRS |
| El Gaucho | Argentinian steakhouse | TRS Yucatán | TRS and Family Selection adults |
| Tentazione | Italian | TRS Yucatán | TRS and Family Selection adults |
| La Bohème | French | TRS Yucatán | TRS and Family Selection adults |
| Helios | Fish and rice dishes by the sea | TRS Yucatán | TRS and Family Selection adults |
| Capricho | International, show-cooking stations | TRS Yucatán | TRS and Family Selection adults |
| Le Petit Chef | Dinner show | Kantenah | Extra cost, book on arrival |
| Bravo Dinner & Dance | Dinner and show | Select White Sand | Extra cost, book on arrival |
| Chic Cabaret & Restaurant | Dinner and cabaret, 18 and over | TRS Yucatán | Adults from every hotel, extra cost |
| Xtra Time Sports Bar | Bar food, open 24 hours | Colonial | Every hotel |
What to Expect From the Food
The food is hit and miss. Consistency isn’t Palladium’s big thing. I’ve been a handful of times, and I can go to the exact same restaurant back to back and the experience is a bit different. That’s an all-inclusive issue more than a Palladium one, because a lot of different chefs rotate through the kitchens, but at a complex this size you notice it.
Pools, the Water Park and the Beach
The main pool shared by Colonial and Kantenah covers about 38,000 square feet, and the Select White Sand pool is about 39,600. El Secreto on the Colonial side is adults-only and open until midnight, the Family Selection pool is heated in winter, and TRS has its infinity pool and the ocean-fed saltwater pool. The main pools run 10 a.m. to 6 p.m., and no glass is allowed around them.
The water park sits right beside the main pool, open to every hotel in the complex. It’s a splash park with small waterslides, sprays and interactive features in about 16 inches of water, built for ages 3 to 16. It covers about 8,150 square feet and runs 9 a.m. to 6 p.m. Kids who want big slides will find it small.
Splash park with small waterslides and a dolphin slide at Grand Palladium Riviera Maya
Shallow splash pool with kids' slides at the Grand Palladium Riviera Maya water park
Kids water park slides and a waterfall at Grand Palladium Riviera Maya
Beach playground by the kids club at Grand Palladium Riviera Maya
The beach runs the length of the family side and it’s great for long walks. It’s sandy with rocky patches, wide in some places and narrow in others, and the water is blue and turquoise. There’s some seaweed now and then, and sargassum during the season, so check my live beach webcams before you go. There are hammocks on the beach. Bali beds cost extra, unless you’re in TRS Premium.
Kayaks, paddleboards, Hobie Cat sailboats, windsurf boards and snorkel gear are included, and there’s an inflatable water park on the pool. On land you’ve got archery, a rifle range, mini golf, beach volleyball, tennis and pickleball, plus cooking, tortilla and tequila classes. Bowling costs extra.
Nightlife and Shows
The nightlife here is really fun, especially Chic Cabaret. It’s a three-hour dinner and show at TRS Yucatán with more than 20 singers, dancers and acrobats, a welcome cocktail, unlimited premium drinks and a party after the show. It’s 18 and over, it costs extra for every hotel (TRS included), and space is limited, so book it the day you arrive. Men need long pants, a dress shirt or polo, and closed-toe shoes: no swimsuits, tank tops or sandals.
Bravo Dinner & Dance at Select White Sand is dinner, dancing, a live show and a DJ to finish the night, starting at $50. Le Petit Chef at Kantenah is a dinner show, also extra. Every night there’s a show at the outdoor theater on the Colonial side and live music around the complex, the lobby bars stay open until 1 a.m., and the Xtra Time Sports Bar never closes. Hemingway Bar pours premium drinks with live music, and at TRS the La Terraza pool bar stays open until midnight and the Full Moon Bar runs from 5 p.m. to 1 a.m.
Getting Around a 301-Acre Resort
This complex is huge. Golf carts are on call all over the property (TRS guests call theirs through the butler), and a tip of a dollar or so per ride is appreciated. A little trolley train loops around too.
Here’s Palladium’s map of the whole complex. Kantenah is the yellow section on the left, Colonial is blue in the middle, White Sand is pink, and TRS Yucatán is grey along the water at the top right.
There are no elevators. The villas are up to three stories tall, so if anyone in your group uses a stroller, a walker or a wheelchair, you want a ground-floor room. Every hotel has a small number of accessible rooms, and they’re only guaranteed when they’re requested ahead of time. At TRS Yucatán, the ground-floor private-pool suites work well for anyone who’d rather skip stairs.
Caballeros Vacations Pro Tip
Tell me about any mobility needs when you book. I'll request the ground floor right away and again 10 to 14 days before you arrive, which is when Palladium assigns rooms.
Weddings at Grand Palladium Riviera Maya
The complex is set up for weddings. On the family side there’s a beach gazebo for ceremonies of up to 180 guests, a garden gazebo, a Catholic chapel that seats up to 100, and the La Laguna and Gran Azul terraces for receptions of up to 400. TRS Yucatán has its own spots, including Pergola Helios, Gaia Terrace and Las Rocas.
Palladium’s 2027 wedding packages in the Riviera Maya run from $1,800 for up to 10 guests to $17,600 for up to 100. Book at least 10 rooms for three nights or more on a group contract and there’s a free package for up to 30 guests, on weekdays only, with the officiant at an extra cost. At least 80% of your guests have to stay at the resort, and anyone who doesn’t buys an event pass. My group travel page covers how I run groups like these.
Good to Know Before You Go
- Getting there: The complex is 60 to 90 minutes from Cancún International Airport (CUN), depending on traffic, and 50 to 55 minutes from the new Tulum airport. A taxi from the Cancún airport runs about $100 to $150 each way, and booking through me comes with private airport transfers. My Cancún airport guide and Tulum airport guide cover arrival.
- The timeshare pitch: You’ll likely be approached by Palladium Travel Club reps offering a free spa treatment, excursion or breakfast in exchange for a presentation. If you’re not interested, just politely say no.
- The spa: Zentropia Palladium Spa & Wellness has a hydrotherapy circuit with steam rooms, saunas, hot and cold Jacuzzis and a stone foot path. On the family side the circuit costs extra and is adults-only, and treatments cost extra for everyone.
- Kids clubs and babysitting: The kids clubs are included. Babysitting costs extra and has to be reserved ahead.
- Wi-Fi: Included at every hotel. Select White Sand includes the faster premium tier, and at Colonial it’s extra.
- Robes: At TRS Yucatán the robes stay at the resort. One that goes home in your suitcase shows up on your bill.
- Pets: Not allowed at any of the four hotels.
- Spring break: None of the four hotels takes spring break groups.
- Golf: There’s no course on the property. The closest are the PGA Riviera Maya and Puerto Aventuras golf clubs.
Frequently Asked Questions
Which Grand Palladium Riviera Maya resort is adults-only?
TRS Yucatán, for guests 18 and over. The other three are family resorts, though Select White Sand has adults-only Romance Bungalows and Romance Villas, and Colonial has the adults-only El Secreto pool.
Can Grand Palladium Kantenah guests use Grand Palladium Select White Sand?
No. Kantenah and Colonial guests can use each other’s hotel, but not Select White Sand, TRS Yucatán or the Family Selection areas. The one exception is Family Selection at Kantenah, whose guests can use White Sand.
Can TRS Yucatán guests use the Grand Palladium resorts?
Yes. TRS guests have full access to Colonial, Kantenah and Select White Sand, including their restaurants, pools and the water park.
Does TRS Yucatán have a beach?
Not where the resort is. TRS Yucatán sits on a cliff over rocks. Guests have a private TRS beach area a 10 to 15 minute stroll or 5 to 7 minute golf cart ride away, or can walk next door to Grand Palladium White Sand and swim there.
Is there a water park at Grand Palladium Riviera Maya?
Yes. A splash park with small slides and spray features sits beside the main pool, built for ages 3 to 16 and open to guests of every hotel in the complex.
Is Chic Cabaret included?
No. Chic Cabaret & Restaurant costs extra for guests of every hotel, TRS Yucatán included, and it’s for ages 18 and over. Book it on arrival, because space is limited.
Do you need dining reservations at Grand Palladium Riviera Maya?
Yes, for the à la carte restaurants, and you can only make them after you arrive. Use the Palladium Hotel Group app or guest services (TRS guests use their butler). On the family side you can book the whole week on arrival.
Is room service included?
At Family Selection and TRS Yucatán, yes, 24/7 at no charge. Select White Sand includes it from 11 a.m. to 10:30 p.m. At Colonial and Kantenah, room service comes with a fee.
What is Family Selection at Grand Palladium Kantenah?
A VIP family section inside Kantenah with private check-in, a family butler, its own pool and beach area, The Nest restaurant, guaranteed restaurant reservations and 24/7 room service. Its guests can use the whole family side and Select White Sand, and its adults can use TRS Yucatán.
Do kids stay free at Family Selection?
Yes. At Family Selection at Grand Palladium Kantenah, kids and teens up to 17 stay free all year when they share their parents’ room.
How far is Grand Palladium Riviera Maya from the airport?
60 to 90 minutes from Cancún International Airport (CUN) depending on traffic, and 50 to 55 minutes from the Tulum airport (TQO). A taxi from Cancún runs about $100 to $150 each way, and private airport transfers come with booking through me.
Was TRS Yucatán on Love Is Blind?
Yes. The Love Is Blind Season 4 couples went on their honeymoon at TRS Yucatán. Its sister hotel, TRS Coral in Costa Mujeres, hosted Season 2.
Are there elevators at Grand Palladium Riviera Maya?
No. The villas are up to three stories tall, so ask for a ground-floor room if anyone in your group can’t do stairs.
Plan Your Grand Palladium Riviera Maya Trip
The hotel you pick here decides your pools, your restaurants and your beach for the whole trip, and it’s the part I help you get right. Tell me who’s traveling, what matters most, and how you like to spend your days, and I’ll match you to the right hotel and room. Booking through me usually costs less than booking direct, and it comes with private airport transfers. Schedule a Travel Consultation and let’s start planning.
